ct99 Frequently Asked
Questions

ct99 requires a valid Pakistani CNIC (front and back) or a current passport for identity verification. You may also be asked to provide proof of your payment method — for example, a screenshot of your JazzCash or EasyPaisa account showing your registered mobile number. Documents are reviewed within 24 hours.

No. ct99 strictly allows one account per player. Multiple accounts are a violation of our Terms and Conditions and will result in all associated accounts being suspended and any pending withdrawals forfeited. If you have forgotten your login details, use the password recovery option or contact ct99 live chat support.

On the ct99 login page, click "Forgot Password" and enter your registered mobile number. You will receive an OTP via SMS to reset your password. If your registered number is no longer active, contact ct99 support at [email protected] with your CNIC and account details for manual verification.

To permanently close your ct99 account, contact our support team via live chat or email [email protected]. Any remaining PKR balance will be withdrawn to your registered payment method before closure. Account closure requests are processed within 48 hours. If the closure is related to problem gambling, our team can also activate immediate self-exclusion.

Yes, EasyPaisa is fully supported at ct99. In the Cashier, select EasyPaisa, enter your desired PKR amount, and authorise the payment through your EasyPaisa account or app. Deposits are instant and carry no ct99 processing fees. The minimum EasyPaisa deposit is Rs 500.

ct99 supports deposits and withdrawals via HBL, UBL, Meezan Bank, and other major Pakistani banks through bank transfer. You can link your bank account in the Cashier section. Bank transfers typically take 1–3 business days to process. Always use the bank account registered in your own name to comply with ct99 KYC requirements.

The minimum withdrawal amount at ct99 is Rs 1,000 for JazzCash and EasyPaisa, and Rs 2,500 for bank transfers. Cryptocurrency withdrawals via USDT TRC20 have a minimum equivalent of Rs 5,000. All withdrawal requests require a completed KYC verification before they can be processed.

JazzCash withdrawals at ct99 are among the fastest available — most are processed within 15 to 60 minutes after approval. During peak hours or PSL match nights, processing may take up to 3 hours. Once ct99 approves the withdrawal, funds typically land in your JazzCash wallet almost immediately.

ct99 does not charge any platform fees on standard withdrawals. However, your payment provider — JazzCash, EasyPaisa, or your bank — may apply their own transaction charges as per their standard rates. We recommend checking your payment provider's fee schedule. USDT TRC20 withdrawals are subject only to the standard TRC20 network gas fee.

Yes. ct99 accepts USDT via the TRC20 network for both deposits and withdrawals. In the Cashier, select USDT TRC20 and copy your unique deposit wallet address. Only send USDT on the TRC20 network — sending on other networks will result in permanent loss of funds. Crypto deposits are credited after 1 network confirmation.

ct99 offers a full cricket betting market covering PSL, international test matches, ODIs, T20Is, and major global tournaments. You can bet on match winners, top batsmen, total runs, and dozens of in-play markets in real time. Place your bets in PKR, and winnings are credited to your ct99 wallet immediately after settlement.

Yes. ct99 is fully optimised for mobile browsers on Android and iOS. The entire platform — slots, live casino, cricket betting, and fishing games — runs smoothly in your mobile browser without any app download required. Simply open ct99.lat in your phone's browser and log in for a full gaming experience on the go.

RTP percentages at ct99 vary by game title and provider. Most slots on our platform have an RTP between 94% and 97%. You can find the specific RTP for any game in its information panel, typically accessible via the "i" icon before starting a session. ct99 only features games from certified providers with independently audited RTP figures.

Caishen Fishing is a popular arcade-style fishing game available on ct99 where players shoot at fish to earn PKR prizes. Each fish type carries a different prize multiplier. The game features multiple cannon levels, special bonus fish, and boss rounds. It is fully playable on mobile and desktop, and bets can be placed from as little as Rs 10 per shot.

Wagering requirements specify how many times you must bet the bonus amount before you can withdraw bonus-derived winnings. For example, a 20x wagering requirement on a Rs 1,000 bonus means you need to place Rs 20,000 in total bets before withdrawing. ct99 displays the exact wagering requirement on every bonus offer so there are no surprises.

Yes, all ct99 bonuses carry an expiry date. The standard validity window is 7 to 30 days from the date the bonus is credited, depending on the specific promotion. If wagering requirements are not completed within the validity period, the bonus and any bonus-derived winnings are forfeited. Check the bonus detail page for exact expiry terms.

Yes. ct99 runs a tiered loyalty programme that rewards consistent play with points redeemable for PKR cash, free spins, and exclusive promotions. Higher tiers unlock dedicated account managers, faster withdrawal processing, and invitations to special events. Your loyalty tier is automatically calculated based on your monthly wagering activity on ct99.

Bonus fund eligibility for cricket betting at ct99 depends on the specific promotion. Some bonuses are valid across all products including cricket, while others are restricted to slots or casino games only. Always check the "Eligible Games" section on the bonus detail page before placing your cricket bets with bonus funds.

You must be at least 21 years old to register and play on ct99. Age is verified at registration via date of birth and again during KYC through a valid Pakistani CNIC or passport. Any account found to belong to a player under 21 is immediately suspended, all winnings are voided, and any deposits are returned.

Log in to your ct99 account, go to Settings, and select Responsible Gaming. From there you can set daily, weekly, or monthly deposit limits and loss limits in PKR. Limit decreases take effect immediately. Limit increases require a 24-hour cooling-off period before they activate, protecting you from impulsive decisions during a session.

Go to Settings > Responsible Gaming > Self-Exclusion and choose a period from 6 months up to permanent. Confirm with your account password and the exclusion activates instantly. Your account becomes inaccessible, you are removed from all marketing, and your PKR balance is processed for withdrawal within 5 business days. Self-exclusion cannot be reversed during the chosen period.

ct99 customer support is available 24 hours a day, 7 days a week via live chat directly on the platform — average response time is 3 to 5 minutes. You can also reach the team by email at [email protected]. Our Pakistani support team is particularly active during PSL match nights and major international cricket events.